Which statement about the goals of therapeutic communication is true?

• A. Focus on obtaining informed consent for procedures
• B. Guide client towards a satisfying and socially acceptable solution; giving patient free will to follow the advice given to them
• C. Use nonverbal cues to manipulate patient
• D. Solve all problems for the patient

Answer: (B)

Therapeutic communication centers on empowering the client to participate in decisions about their care while guiding them toward solutions that fit their values and social context, with the freedom to accept or reject the advice. This means exploring options with empathy, asking about preferences, and weighing benefits and risks together, rather than directing or coercing. It respects the client’s autonomy while offering support and guidance.

That approach aligns with guiding toward a satisfying, socially acceptable solution and preserving the client’s right to choose whether to follow the advice. In contrast, focusing only on obtaining informed consent emphasizes a procedural/legal step rather than the ongoing relational process; using nonverbal cues to manipulate is unethical and undermines trust; and trying to solve all problems for the patient disempowers them and hinders independence.